CORONAVIRUS (COVID-19) UPDATE

A Message from the CEO 
 
We support and understand the measures taken to prioritise the health and safety of the public; however, the escalating government-imposed restrictions have, and continue to significantly impact our business.
 
Essentially this has led to a severe downturn in our business, and a stoppage of the vast majority of work that our employees carry out on a daily basis.
 
Given the current government restrictions on travel & hospitality in Australia and New Zealand, and to support the health and wellbeing of our guests, hotel colleagues and the wider community, we have made the very difficult decision to temporarily suspend operations at some hotels, until such time as restrictions are lifted and our business can resume as normal.
 
The hotels affected include 
  • Stamford Plaza Melbourne
  • Stamford Plaza Brisbane
  • Stamford Plaza Adelaide
  • Stamford Grand Adelaide
  • Stamford Plaza Auckland
  • Sir Stamford at Circular Quay (from 17 April 2020)
Stamford Plaza Sydney Airport remains open for the present time, however with restrictions on their services. 
 
Stamford Hotels and Resorts remain committed to working with our key suppliers, clients, partners and staff in the future, and look forward to the time we can resume normal business operations.
 
We are determined to ensure that the business overcomes the significant challenges that we currently face.
 
We would like to take this opportunity to thank you for your support, patience and understanding during this challenging time. We know that this decision, while difficult, will help protect everyone.
 
We look forward to welcoming you back to our hotels soon, and trust you and your family remain safe and healthy.
 
Yours Sincerely
 
 
Ow Yew Heng
Chief Executive Officer
Stamford Hotels and Resorts

Please be advised that Following Government directives, and to protect all our guests and staff, all dining outlets, gyms, pools (and related areas) are closed until further notice. Thank you for your understanding. 

Dear Valued Guest,

With the unfolding situation regarding the Coronavirus (COVID-19) within Australia, New Zealand and across the world, we wanted to provide you with an update on the precautionary measures we have and are putting into place across Stamford Hotels and Resorts to protect our guests, staff, suppliers and the wider community.

We have been closely monitoring the situation and are keeping abreast of the official health and workplace advice provided by the Australian Department of Health, NZ Ministry of Health, and local authorities. 

While Stamford Hotels and Resorts have always had strict hygiene practices and cleaning standards in place -  including HACCP certification of our hotels. As a further precaution, we have introduced a number of additional measures to reduce the risk and support a safer environment.

Aligned with Government and expert health advice, these measures include –

  • Regular briefings of our hotel teams and enhanced operating protocols
  • Increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc.) and have continued the use of hospital-grade disinfectant.
  • Continue to adjust food and beverage service in accordance with current food safety recommendations.
  • Changed the furniture layout to support social distancing in our restaurants and bars
  • Increased the deployment of antibacterial hand sanitisers in both public and staff areas.
  • Social distancing programs in hotel office areas.

In addition, we have reinforced with our staff the importance of monitoring their own health and if they feel unwell or are showing signs of illness, they are to remain at home in self isolation.

For the safety and health of our staff and the whole community, we are also asking all our guests to practice good general hygiene and if feeling unwell, to remain at home.

For further information we encourage you to visit the Australian Government Department of Health website or New Zealand Ministry of Health website (as appropriate) for the latest information, alerts and fact sheets for travellers. 

We will continue to monitor the situation and Government health and workplace advice and update you with any significant developments.

For any specific enquiries regarding reservations, please contact the relevant hotel 

Thank you for your understanding and support and we look forward to seeing you soon.

Stamford Hotels and Resorts

Stamford Hotels and Resorts

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