Best Rate Guarantee

The Guarantee

If within the following 24 hours you find a lower rate for an equivalent offer on another Internet site with 

• same hotel
• same dates
• same room type
• same sales conditions

​complete the online claim form on our site to submit a claim under the Best Price Guarantee.

When can't you make a claim?

• You book through a website that doesn't reveal which property or accommodation type you’ll be staying at until after you've booked.
• You book using:
  • ​Special membership rates (including rates that are only revealed after signing up to the site)
  • Frequent stayer rates
  • Loyalty points
  • Any rewards programmes or special promotions made available through the accommodation provider
• You don't contact us until after you have checked in.

Full terms and conditions

How can you benefit from the Best Price Guarantee? It's very simple!

• Book a Stamford hotel on the Stamford Internet site, taking advantage of our best available rates, and receive a reservation confirmation number.
• Complete the online claim form on our site to submit a claim under the Best Price Guarantee.
• Our Head Office, after verifying the information you provide, will confirm your reservation at the lowest stated rate with a further reduction of 10%.

You can therefore enjoy your stay with the guarantee of getting the best price for your room.

CLAIM FORM