Best Rate Guarantee
The Guarantee
If within the following 24 hours you find a lower rate for an equivalent offer on another Internet site with
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same hotel
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same dates
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same room type
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same sales conditions
complete the online claim form on our site to submit a claim under the Best Price Guarantee.
When can't you make a claim?
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You book through a website that doesn't reveal which property or accommodation type you’ll be staying at until after you've booked.
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You book using:
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Special membership rates (including rates that are only revealed after signing up to the site)
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Frequent stayer rates
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Loyalty points
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Any rewards programmes or special promotions made available through the accommodation provider
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You don't contact us until after you have checked in.
Full terms and conditions
How can you benefit from the Best Price Guarantee? It's very simple!
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Book a Stamford hotel on the Stamford Internet site, taking advantage of our best available rates, and receive a reservation confirmation number.
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Complete the online claim form on our site to submit a claim under the Best Price Guarantee.
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Our Head Office, after verifying the information you provide, will confirm your reservation at the lowest stated rate with a further reduction of 10%.
You can therefore enjoy your stay with the guarantee of getting the best price for your room.
CLAIM FORM