Best Rate Guarantee

The Guarantee

If within the following 24 hours you find a lower rate for an equivalent offer on another Internet site with 

• same hotel
• same dates
• same room type
• same sales conditions

​complete the online claim form on our site to submit a claim under the Best Price Guarantee.

When can't you make a claim?

• You book through a website that doesn't reveal which property or accommodation type you’ll be staying at until after you've booked.
• You book using:
  • ​Special membership rates (including rates that are only revealed after signing up to the site)
  • Frequent stayer rates
  • Loyalty points
  • Any rewards programmes or special promotions made available through the accommodation provider
• You don't contact us until after you have checked in.

Full terms and conditions

How can you benefit from the Best Price Guarantee? It's very simple!

• Book a Stamford hotel on the Stamford Internet site, taking advantage of our best available rates, and receive a reservation confirmation number.
• Complete the online claim form on our site to submit a claim under the Best Price Guarantee.
• Our Head Office, after verifying the information you provide, will confirm your reservation at the lowest stated rate and provide complimentary breakfast for up to two (2) guests staying in the room.

You can therefore enjoy your stay with the guarantee of getting the best price for your room.